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How qr888 Handles Your Privacy

Your account information, wallet activity, and session data are handled with care. This page explains what we collect, why we collect it, and how you can manage or request changes to your data at any time.

Account Data ProtectionDANA, OVO, GoPay Wallet PrivacyCookie ControlsData Access Requests
qr888 How qr888 Handles Your Privacy
PRIVACY CONTACT

Reach Us About Your Data

If you have questions about how your data is used, want to request a copy of your information, or need to update details tied to your account or wallet, our support team is here to help. Reach out through any of the channels below.

Team online

Live Chat

Start a chat from your account dashboard. Our team handles data queries including wallet verification and account detail updates.

Email Support

Send your data request or privacy question to our support address. Include your registered account details so we can locate your record.

Help Centre

Our help centre covers common data questions — how to update your DANA or OVO wallet details, how to close your account, and how to request your data.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security measures across your account, your payment data, and your session activity. Here is how each area works in practice.

Account Security

Your account is protected with password hashing and session tokens. Login activity is logged so you can spot any access you did not authorise and contact us immediately.

Cookie Usage

We use cookies to keep your session active across devices and to remember your preferred wallet — DANA, OVO, or GoPay — so you do not have to re-enter it each visit.

Data Retention

We keep your account data while your account is open and for a defined period after closure. You can request deletion of non-essential data by contacting support directly.

Your Access Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or ask us to restrict how we use your information. Submit requests via live chat or email.

Common Questions About Your Privacy

Straight answers to what Indonesia players ask most about data, cookies, and account privacy on qr888.

We collect your name, contact details, and the wallet you register with — DANA, OVO, or GoPay. Device and session data is also logged to keep your account secure.

We share data only with payment processors needed to complete your transactions. We do not sell your personal information to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered account details. We will locate your record and provide the data we hold on you.

Yes. You can request deletion of non-essential data at any time. Some records may be retained as required by applicable regulations in your eligible region.

Cookies keep your session active, remember your preferred wallet between visits, and help us understand how the platform is used so we can improve it.

Reach our support team immediately via live chat or email. Include your account details and a description of your concern so we can investigate and respond promptly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.