Reference

Terms and Conditions That Keep Your Account Clear

These terms set out how your qr888 account works — what you can do, what we require, and how wallet payments via DANA, OVO, and GoPay are handled.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal verification stepsAccount suspension conditionsHow to contact us about disputes
qr888 Terms and Conditions That Keep Your Account Clear
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a dispute about your account or a wallet transaction, our support team is reachable through the channels below. For wallet-related disputes involving DANA, OVO, or GoPay, include your transaction reference number so we can locate the record quickly.

Live Chat Start a live chat from any page on qr888. For terms questions, describe the specific clause or account action you need clarity on and we'll respond directly.
Email Support Send your terms or account dispute query to our support email. Attach any wallet screenshots from DANA, OVO, or GoPay to speed up the review process.
Account Help Centre Log into your account and open the Help section. Terms-related queries submitted there are tagged to your account record so nothing gets lost in the thread.
HOW WE HANDLE THIS

Account Security and Terms Compliance at qr888

We apply a clear process to account security, data handling, and terms enforcement so you always know where you stand. Account data is stored under encryption, and wallet credentials for DANA, OVO, or GoPay are never held on our servers — payment is routed through each provider's own secure flow. If you want to request a change to your account details or ask what data we hold, reach out through live chat or email with your registered account ID.

Data Handling

Your personal and payment data is encrypted and handled according to our privacy policy. We do not share account data with third parties outside of payment processing and fraud checks.

Cookie Policy

We use session cookies to keep your account logged in across pages. No third-party advertising cookies are placed without your prior acknowledgement during account setup.

Account Security

Each login uses OTP verification tied to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will freeze the account pending review.

Data Retention and Requests

We retain account records for as long as your account is active and for a period after closure as required by our operating policy. To request access to or deletion of your data, contact us by email with your account ID.

Questions About the qr888 Terms and Conditions

These are the questions we get most often about account terms, wallet rules, and what happens when something goes wrong. If your question is not here, live chat is the quickest path to an answer.

Yes. Every deposit made through DANA, OVO, or GoPay is covered by these terms. Transaction limits and name-matching requirements apply at the point of each transfer.

Your withdrawal will be held pending verification. Contact support via live chat with your account ID and the wallet reference number so we can confirm your identity and release the transfer.

We post updates directly on this page. Continuing to use your account after a change is live means you accept the revised terms. We recommend checking this page periodically.

Using multiple accounts, submitting false identity details, abusing promotional credits, or filing a payment dispute that is proven to be inaccurate are all considered breaches and may lead to account suspension.

Email our support team with your registered account ID and a clear request. We will confirm what data we hold and provide it or arrange deletion according to our retention policy.

Access depends on local law and is available only where permitted in your region. If you are unsure whether the platform is accessible where you are, check your local regulations before registering.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.